Baskits 5 Promises

Baskits 5 Promises

2023 Jun 12th

For 35-plus years, Baskits has been one of North America’s leading purveyors of fine gifts. With a team that is committed and passionate, we have made the art of gifting thoughtful and easy with our specially curated products that create long-lasting memories.

And in 2014, when our President & CEO, Robin Kovitz, acquired Baskits, the company truly was revolutionized. What started off as selling gift baskets, quickly turned into having 6 of our very own unique product lines, a Baskits fleet of delivery vans (for getting your gifts out quickly), as well as new baskets each and every season!

With two retail stores in Toronto, a dedicated group of customer service representatives, a website that simplifies gifting with the click of a button, and newly opened large headquarters, you really can leave the heavy ‘gifting’ to us.

1. Hand Selected Top Quality products

We know when we send a gift on your behalf that it is a reflection of you and your high standards. As a result, we work very hard to ensure your gifts are filled with the very best products. We take pride in sourcing products for our gifts from incredible Canadian companies from coast to coast; otherwise we source from leading brands around the world who are innovative, on trend and premium in every way. We try to avoid products and brands that are available at mass grocery, while ensuring we adhere to the highest food safety and quality standards.

2. Picture Perfect - Exactly As Advertised

As Canada’s leading gift delivery company, our intention is to always send gifts as shown. Please rest assured that our goal is to exceed your expectations and build a long term relationship with you. This brand value guides everything that we do at Baskits!

3. Delivered On Time With Real Time Tracking

We ship across North America and provide real-time tracking and proof of delivery as a part of the cost of shipping. If anything goes wrong, we’ll make it right. We work with top brands and select only the highest quality products, as a result, we are unable to offer free shipping. The good news is the person receiving your gift will know that it came from the best and you can rest assured that you have selected a gift service company that won’t quit until you are satisfied.

4. Outstanding Customer Service - Always!

At Baskits, we take gifting to a whole new level. Because not only are you gifting a basket, but you are gifting a long-lasting connection. And that’s what we’re all about. Finding a reputable and trustworthy gift basket company in Canada can be a daunting and challenging endeavor. With over 35 years of experience, of delivering gift baskets and gift boxes containing only the highest quality products, delivered on time and with best-in-class customer service, we understand why we are trusted by Canada's top corporations, professionals and individuals.

5. Exceed Expectations - Or Your Money Back

Since 1985, we have been providing amazing quality and unique gifts with unparalleled customer service. We understand the importance of first impressions and providing an exceptional gifting experience for both the gift giver and the gift receiver. Exceeding our customers' expectations is at the forefront of everything we do. If you are not completely satisfied with your purchase, simply let us know. Reach out to our Customer Service Team and we will gladly refund or exchange and ensure we make it right. Your satisfaction is guaranteed.

But our story wouldn’t be complete without mentioning our loyal customers. Whether you’re new to our story, or have been along for the journey, with every year that passes, and every new gift basket we create, you are at the center of it all.

We strive for the best - with every bow we tie on every gift - what you see is what you get, and that is our promise to you.

Discover gift baskets and gift boxes perfect for any occasion at